Privacy Policy

Privacy Policy – JUST GO Ride

Afia App Store built the JUST GO Ride app as a Commercial app. This SERVICE is provided by Afia App Store and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal and sensitive user data:

• Name

• Email Address

• Phone Number

• National ID (NID) Number

• Vehicle Information (e.g., vehicle number)

• Device Identifiers (Device ID, IP Address)

• Usage Data (app interactions, crash logs, analytics)

• Location Data (precise GPS and/or approximate network-based location)

How We Use Your Information

We use the collected data for the following purposes:

• To create and manage user accounts

• To provide ride services and match riders with drivers

• To enable real-time ride tracking and navigation

• To improve app performance and user experience

• To communicate with users (support, updates, notifications)

• To ensure safety, prevent fraud, and comply with legal requirements

Location Information (Important Disclosure)

Our app accesses and collects location data from your device, including precise location (GPS) and/or approximate location.

This data is used strictly for core features such as:

• Real-time ride tracking

• Navigation and route optimization

• Matching nearby drivers and riders

• Service improvement and analytics

Location data is accessed only when the app is in use (foreground) and only when necessary.

We do not collect location data in the background without user knowledge. Users can allow or deny location access at any time through device settings.

Third-Party Services

We use trusted third-party services that may collect and process user data:

• Google Play Services

• Firebase Analytics

These third parties may collect data according to their own privacy policies.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information:

• With service providers (e.g., maps, analytics, hosting)

• With drivers/riders as required for ride functionality

• When required by law or legal process

• To protect our rights, users, and platform security

Data Retention

We retain user data only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

After this, data may be securely deleted or anonymized.

Data Security

We implement reasonable technical and organizational security measures to protect your data. However, no method of transmission or storage is 100% secure.

User Rights

Users have the right to:

• Access their personal data

• Correct inaccurate or incomplete data

• Request deletion of their data

• Withdraw consent where applicable

Data Deletion Request

Users can request account and data deletion by contacting:

Email: asadabu690@gmail.com

We will process requests within a reasonable timeframe.

Children’s Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted immediately.

Cookies and Tracking Technologies

We do not use cookies directly. However, third-party services may use cookies or similar technologies for analytics and performance improvement.

Links to Other Sites

Our app may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Effective Date

This policy is effective as of 2024-04-08

Contact Us

If you have any questions, concerns, or suggestions, please contact us:

Email: asadabu690@gmail.com